IT Help Desk

Job No: IT_HCMC_1120

Job type: Full time

Location: Ho Chi Minh City

Categories: Financial services/Technology

Grant Thornton (Vietnam) Limited is an independent member firm of Grant Thornton International. We are a leading professional services organisation in Vietnam providing Audit, Tax, Advisory and Business Process services. We have a professional team of 13 partners and more than 250 professional staffs in offices located in Hanoi and Ho Chi Minh City.

In order to meet the demand of our growing practices, we are looking for a qualified candidate to fill in a position of IT Help Desk supporting our People & Culture Division of Ho Chi Minh City office. Detailed tasks of and required qualifications for this position are as follows:

Essential Duties and Responsibilities

This position works under supervision of the IT Senior Manager in HCMC office and daily coordinates with him to ensure proper help desk support and system security management.

  • Install equipment and software as required
  • Support IT facilities for seminars and conferences
  • Support and troubleshoots for end users
  • Edit and change basic PHP/HTML website coding
  • Knowing basic MySQL filters.


  • Bachelor’s Degree in Information Technology
  • A minimum 1 year of relevant work experience
  • Good technical knowledge of PC hardware

Desired competencies

  • Initiative: Demonstrate a thirst to understand how your role fits in and seeks opportunities by yourself to contribute beyond own role without being told by others;

  • Adaptability: Shows agility and flexibility to easily adjusts yourself into any changes in working situations and develop the understandings on the changes on situations; and

  • Ownership: Takes responsibility for own actions and learns from experience.

Application Requirements

  • Resume and cover letter must be in English and attached with a recent photo, and transcript
  • Name your file with quoting reference (Application – People & Culture – IT Help Desk).
  • The total document file size must not exceed 2MB.
  • Deadline for submission is 30 November 2020 with urgent basis
  • Application, CV and any queries to be sent to:

Applications for this position are now closed